Frequently Asked Questions

Everything you need to know about shopping with Cowshed Interiors.

What is your shipping policy for fragile home decor?

We take extreme care in packaging our items. All fragile pieces are double-boxed and padded with eco-friendly materials to ensure they arrive at your home in perfect condition. Standard shipping typically takes 3-5 business days.

Do you offer international shipping?

Currently, we ship to most locations worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout based on the weight and size of your order.

What is your return policy if an item doesn't fit my space?

We offer a 30-day return policy for most items. If a piece isn't quite right for your home, you can return it in its original packaging for a full refund, excluding return shipping costs.

Are your wooden furniture pieces made from sustainable materials?

Yes, we pride ourselves on sourcing ethically. Most of our wooden furniture is crafted from reclaimed timber or FSC-certified wood to ensure minimal environmental impact.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Clearpay for larger furniture purchases.